User Generated Data Policy

Data Privacy

Your data privacy and security is our number one priority here at PC Pitstop. Equipment can be repaired or replaced, however data integrity is vital.

PC Pitstop have strict guidelines regarding handling of your data.

During the process of migrating, recovering or assisting you in anyway with your data, we have absolutely no concern in the structure or contents of your data.

We are a professional organisation with over 25 years experience and in no way view or manage the contents of your files without you directly requesting first.

In most cases, migrating or recovering data is done in bulk with specialised equipment and software where we do not need to navigate folder contents. This keeps complete separation from your data and ensures total privacy.

PC Pitstop Director, Benjamin Waters is a Justice of the Peace (JP. 187220) and leads policy compliance.

You can read more here in our privacy policy

Data Warning

The repair of your device or system may cause the loss of user generated data.

In some rare cases, prior to your support request, your data may already be damaged or lost.

Please ensure you have make copies of any data saved on your device or system prior to consultation or engaging our services.

PC Pitstop do not accept any liability for data loss.

You release PC Pitstop, its agents, employees and contractors from any damages whatsoever suffered directly or indirectly from the storage, repair, services or otherwise provided.

While every care is taken to protect your documents, pictures, music etc; in some cases this is not always possible due to certain conditions.

Professionally, we take every care and technological measure to protect and recover your data. PC Pitstop do not accept responsibility for any consequential data or financial loss through the loss of any data, through any fault whatsoever.

Please contact us direct on 02 65 841 551 if you do not agree to these terms or would like to perform a backup and we will adjust and or cancel your service request.  

How to contact us

For more information please contact:
PC Pitstop Privacy Officer
2/10 Bellbowrie Street,
Port Macquarie, NSW, 2444

Or attention an email to the Privacy Officer at privacy@pcpitstop.com.au with your name, number and query.

PC PITSTOP

PC Pitstop - Business IT Support - Business Integration

PC Pitstop began in the Laurieton  / Camden Haven in 1998 by Benjamin Waters, an Electronic Engineer who dabbled in computer repairs in his spare time. Growing through the years, winning 7x business awards along the way, to the Number one rated Computer Business in Port Macquarie.

PC Pitstop - Business IT Support - Shared Emails

Causes of HDD Failure

  • Power Out Age
  • Improper Shutdown
  • Physical Shock
  • System Stress
  • Overheating
  • Age
  • Drive Defects

Causes of HDD Failure

  • BroadBand Installation
  • Wireless NetWorking
  • BreakDown Service
  • General TroubleShooting
  • Computer Pickup & Drop Off
  • Internet Problems
  • Printer Installation
  • One On One Computer Tuition