7x Port Macquarie Business Award Winning Team & Hall of Fame Inductee

2010 - Environmentally Sustainable

2011 - Embracing Technology

2013 - Employer of Choice

2013 - Young Entrepreneur - Samantha Clark

2014 Employer of Choice

2014 - Professional & Business Services

2015 - Hall of Fame Inductee

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"Knowledgeable and friendly service, they speak computers in a way regular people can understand, and a great local team with a passion for Port Macquarie and it's people." Mereki White

"Ben and the team are the ONLY guys I trust with anything PC related .... they are always pleasant courteous and respectful .....well done keep up the great work and QUALITY SERVICE !!!" Janelle Lindeman

"You can't improve perfect service when you get nothing but the best service from the team. I got great service with my iPad when I needed the help and it seems that nothing is a drama. Thank you for your help." Kathy Ringe

 "Brilliant people would deal with any time." Sammy Ferris

 "Great friendly service and prompt turnaround time." Wendy Heron

 "Great personal service where there is no such thing as 'a stupid question'." Doug Piper

 "A VERY helpful and knowledgable team!! Will go above and beyond to ensure customer satisfaction! Go PC PITSTOP WOOP WOOP!!" Kristy Rawson

 "Great guys , fixed my sons iPhone within 24 hrs and cheaper than competitors." Jennifer Knox

 "I'm not very techy - but PC Pitstop make it SO easy when my laptop needs repairs or a new laptop needs set up. Friendly, efficient & fabulous!" Glenda Hamilton

 "I always get great service from these people." Sandy Smail

"The team are fantastic! Easy to speak with and very helpful - always professional, and work with you to make sure you get what you need! Recommend them highly!!!" Cheryl Condie

"One of my best friends laptop just up and died one day. She carried her life on that thing but never thought to back up her info. PC Pitstop were unable to save the laptop but were able to get all her info! Years of photos, resumes etc she was so relieved. Great friendly local team." Narina McNeil

"I have had a couple of computers fixed through pc pitstop but most recently my 2 yr old daughter stood on my screen and smashed it, the guys here were amazing, the service was excellent and my screen was fixed fast and without any problems.. I have no problems recommending pc pitstop to anyone." Melissa Scarff

"I remember these guys from their little store in Lake Cathie. Worked on my dinosaur desktop (Dell) which to my amazement is still running today. PC Pitstop still around all these years later... Keep up the quality work." Janine Roberts

"Fantastic service, amazing people and personalities working there, always willing to extend their knowledge and try to help out with whatever problems you have! Tristan thanks so much!" Amy McNeil

"Went into PC Pitstop to have my iPhone and Samsung galaxy screens looked at I was assisted by Ben and Tristan absolutely fantastic customer service. Defiantly people that would go above and beyond what you would expect!!!" David Roberts

"Can't improve on perfection- amazing service, friendly staff and it is very good value for money." Diane Stephen

"Thank you for the fast fix on my iPhone. My phone was repaired within a couple hours for a good price. Great customer service thanks guys." Amanda Hedges

Overnight Escape Package Terms Conditions

Full Terms and Conditions

1. This prize is sponsored by PC Pitstop Port Macquarie whose registered office is shop 13/4 Bay Street Port Macquarie, NSW, 2444.

2. The promotion is open to customers of PC Pitstop in Australia aged 18 and over only and excludes employees and their immediate families of PC Pitstop, their agents or anyone professionally connected to the promotion. 

3. Store product or service purchase is necessary to enter the promotion. Internet access required.

4. Entrants must enter the promotion via invitation visiting the PC Pitstop website, Via SMS, via mail or email sent to new and existing members of PC Pitstop. Entry into the prize draw is automatic upon initiating each survey, i.e. to enter the prize draw the panellist must participate in an official online survey from PC Pitstop.

5. Entry into the prize draw is limited to one entry per official survey and one registration per person only.

6. Prize draw promotional period – 12AM 1 January 2014 and closing each day at 11:59PM AEDT until 31 December 2014.

7. There are 4 x overnight Escape Packages available to be won over the promotional period. There are 4 draws in total - one winner per quarter year over the promotional period.

8. Winners are selected from all valid entries received each quarter year via a random computerised draw selection process which will be carried out the next working day after the relevant close date each quarter year. The last daily draw will take place on 31 December 2014. The draw will be administered by PC Pitstop who will be responsible for the draw compliance although via computer systems the draw will be conducted at the address of PC Pitstop, Shop 13, 4 Bay Street Port Macquarie, NSW, 2444 at 17.00 PM (AEDT)

9. Winners will be contacted by phone, sms, mail or email within 48 working hours of the prize draw being carried out. Winners must respond within 21 days of notification of the draw taking place to claim their prize, providing full address information and contact details for prize fulfilment. Failure to respond within this time or refusal to accept the prize within 3 months will mean that the prize will be forfeited and PC Pitstop will enforce their right to re-draw the prize from the original data base and then endeavour to contact a new winner selected at random. The draw will take place at the same address as of original draw using the same process.

10. Winners of the re-draw will then follow the same process as in point 9 above. All prizes will be distributed.

11. Winners details will be displayed on the PC Pitstop website for a period of 6 months after each prize draw.

12. Prizes will be dispatched up to 28 days after confirmation of prize. Delivery to an Australian address is included in the prize.

13. No entrant can use their computer, via brute force or script, to enable multiple entries or multiple accounts or to undermine the promotion. In this event that person’s entry and all other associated entries will be disqualified and any prize award will be withheld.

14. No third party entries, bulk entries or entries submitted by agents will be accepted. No incomplete or corrupted entries will be accepted. In this event that person's entry will be disqualified and any prize award will be void. Any malicious or manipulative attempt to influence the prize will result in disqualification at the sole discretion of PC Pitstop. If there is any reason to believe that there has been a breach of these Terms and Conditions or incorrect, illegible, fraudulent or other invalid or improper information has been provided PC Pitstop may at its sole discretion refuse to fulfil the prizes.

15. PC Pitstop reserves the right to verify the eligibility of entrants. PC Pitstop may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the prize may be withheld until and unless PC Pitstop (in its sole discretion) is satisfied with the verification. PC Pitstop’s decision is final.

16. In the event of an email address becoming inaccessible during the promotion, PC Pitstop is not able to retrieve and amend any existing entries to a new email address.

17. All prizes are non-transferable. No cash alternative. In the unlikely event of one the prizes not being available, PC Pitstop reserves the right to offer an alternative of equal or similar value.

18. Winners may be required to take part in post event publicity for which there will be no remuneration although significant out of pocket expenses will be reimbursed.

19. Entrants’ data will be collected, stored and processed for the purposes of administering and assessing this prize draw, future survey's (at the option of the entrant) and for the Prize Winner and the Companion for the fulfilment of the prize, which may involve exchange of information with third party service providers.

20. PC Pitstop is not responsible for any data lost, damaged, delayed either inbound or outbound, or not received online, or for network, computer hardware or software failures of any kind that is caused by any circumstance beyond its reasonable control or by any act or omission of any third party, which may restrict or delay entry although it will always use reasonable endeavours to minimise any entrant disappointment.

21. Except in the case of damage arising from its negligence, or in respect of fraud, and so far as is permitted by law; PC Pitstop and its associated companies, officers, employees and agents exclude responsibility and all liabilities for any loss, damage or personal injury whatsoever (including but not limited to direct, indirect and consequential loss) arising in connection with this prize draw, the promotion of this prize draw, from the use of the prize or from any postponement, cancellation, delay or changes to the prize. The changing of the prize is subject to the approval of Australian state and territory regulatory authorities.

22. PC Pitstop cannot be held liable for any material harm or non-pecuniary damage caused to the entrants, their computer equipment and the data stored on it or for the consequences thereof on their personal or business activities.

23. All entrants will be deemed to have accepted and be bound by these terms and conditions and any requirements set out in the accompanying promotional material.

24. Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, PC Pitstop reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. Any changes that are made to this promotion are “subject to the approval of Australian state and territory regulatory authorities."

PC Pitstop Details
ABN 66 852 204 880

Shop 13, 4 Bay Street
Port Macquarie, NSW, 2444

65 841 551



If you’re the technician
we’re looking for…You’ll be…

Friendly, enthusiastic and conscientious…You’d have high standards and be described
as courteous, mature and a relaxed team player.

You’ll be responsible as a techician in 4 major roles with PC Pitstop – workshop repairs, onsite
support, business phone support and daily customer sales and service.

You’ll need to be well presented, trustworthy, punctual and love smiling. You’ll be keen to take this opportunity to learn, grow and achieve well above average results and remuneration.

You’ll want to work for Port Macquarie’s Employer of Choice 2013/2014!

You’ll apply the skills you already have in technical troubleshooting, i-device repairs and very basic business server setup and maintenance. These skills are preferred though not all 100% essential.
We really don't care if you have the paperwork - But you must possess good lateral problem solving skills, great people relation skills and most of all love working in a supportive team at a fast pace.



Hi and Welcome…

This is our way of introducing you to the team at PC Pitstop. As you’ve probably already noticed we do things a little differently to most people in business and that’s because we operate on a few totally different beliefs about what going to work should really mean.

We believe that:

  • Going to work every day should be a joy.
  • You should love technology and love helping others
  • You should work as hard on creating a better YOU as you do in your job (We will help you here!)
  • Making mistakes is great….as long as YOU take responsibility and learn from it.
  • You’ll always enjoy being part of our team….if the team wins, we all win.

And so on.

You’ll be able to learn a bit more about our culture and what we strive to achieve by reading our website.




All the best

 Ben Waters

Ben Waters

Director,PC Pitstop

iPhone/iPad/iPod Repairs BY MAIL

Live outside the Greater Port Macquarie Region and need your iPhone, iPad or other device repaired? Send it to us, we'll fix it and send it back like new!


1. Call ((02) 65 841 551) or This email address is being protected from spambots. You need JavaScript enabled to view it. PC Pitstop with the answers to these Prior Device Repair Questions. This allows us to keep you informed at every step of your repair, ensure all necessary parts are in stock and ready for your items arrival and, most importantly, avoid a Return-Without-Repair. Items receievd without these answers will be placed at the end of the queue and may be further delayed if correct parts are unavialable.

2. Carefully wrap and package your device in a padded mailer like the one below. Send it to: PC Pitstop, Shop 13, 4 Bay St, Port Macquarie, NSW, 2444. Be sure to add your return address on the reverse and we recommend paying a little extra at the post office for insurance and tracking. We accept no responsibility for items lost or further damaged in transit.

3. We'll call you as soon as your parcel arrives, get it fixed and send it back to you - padded, insured and tracked for $10 + $Repair. Now that's easy!

qa  postal-envelope-small iphone-repairs-pcpitstop-before-after


iPhone 3G & 3GS Glass $90 iPhone 3G & 3GS LCD $90
iPhone 3G & 3GS Glass & LCD $130 iPhone 4 &4S Glass & Digitizer $179
iPhone 4 & 4S Colour Conversion $200 iPhone 5 Digitizer & LCD $250
iPod Touch 4th Gen $120 iPad 2,3,4 Digitizer Replacement $250
iPad 2,3,4 LCD & Digitizer $320 iPad Mini Digitizer Replacement $250
Samsung Galaxy S3 LCD & Digitizer $250 Samsung Galaxy S4 LCD & Digitizer
Warranted parts & work completed by a Trained Technician.

We also repair iPad screens!


Port Macquarie, Bonny Hills, Camden Haven, Laurieton, Lake Cathie, Wauchope, Telegraph Point, Sancrox, Johns River, Harrington, Tuncurry, Taree, Coopernook, Kempsey, Kundabung, South West Rocks, Gladstone, Hat Head, Old Bar, Nambucca Heads, Macksville, Tinonee, Forster, Moorland, Bellingen, Coffs Harbour, Dorrigo, Hallidays Point, Tea Gardens, Hawks Nest, Bulahdelah, Comboyne, Pembroke, Pappinbarra, Hollisdale, Long Flat, Yarras, Walcha, Woolgoolga, North Haven, Urunga, Seal Rocks, Pacific Pines, Scotts Head



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