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Subscribe to this list via RSS Blog posts tagged in business users

Posted by on in Repairs

 

Why do computers slow down?

A question that we get asked all the time here at PC Pitstop is why computers get slower over time. This can start to happen within a year after you get a new PC, but usually it happens in just a few short months.

Since we all use our computers for a whole range of different tasks and activities, there isn’t one single reason that pinpoints why this happens.

The thing is, when you first get a new computer and boot it up it works lightning fast. That’s because it doesn’t have anything on it except the bare bones operating system. 

Regardless of whether you have a PC or Mac, over time as you download files, install software, add printers and surf the Internet etc, your computer gets bloated with files that hog system resources.

In addition, there are many other things that contribute to a slowdown. Here is the most common issues we find:

1. Hard Drive Corruption

The hard drive is the electronic equivalent of the old office filing cabinet. It's really is an amazing piece of technology that has helped propelled our world forward into the information age. A typical computer can hold anywhere from 150,000 - 300,000 high quality photographs or over a million documents or books.

All of this information is tightly packed ingeniously onto a disk and into a tiny enclosure, which looks suprisingly similar to that of the old record player. The information is stored in magnetic form on top of the disk and this is where the complexity starts to become its own undoing.

The problem is, corruption can occur from power surges (power spikes), brown outs (power dips), static electricity (from carpet, clothes and other fabrics), solar flares, cosmic radiation, vibration, bumps, knocks, computer viruses, software errors and even the layer on the magnetic disk changing over time.

 

2. RAM

Not having enough RAM is like not having a big enough table to work on. You can only have so many items on the table before it get clutted and full. The computer does its best to keep going without crashing - moving things around - but to do so - it slows down even further. Solution - the more RAM the better! RAM is cheap these days and the more you got - the more the computer will be able to use as a super fast temporary storage place.

 3. Spyware, Viruses and Unnecessary Software

These programs all need attention - they run in the background and all want to steal a little bit of time from the CPU/Processor (Think information pump).
This all stacks on top of each other and adds up very quickly. Typically we remove 500+ pieces of spyware and virus related programs on EVERY computer we service (our record is over 20,000!). PC Pitstop have an award winning and unique 5 stage process that removes all spyware, viruses and nasties that even the best AntiVirus protection leaves behind.

4. System and Software Updates

If you are updating your software regularly, this will take up space and more system resources - contributing to the slow down even further. Interestingly enough, if you were to wipe the computer in year 3 and put all the original software back on - it would be as fast as the day you brought it. However this is not exactly secure or feasible way to run your computer. Updates are mostly security and bug fixes that go a long way to protect your computer.

 

5. Mechanical Hard Drives Slow Down With Age

If you have a standard hard drive (not SSD) your hard drive will slow down and fail over time. Being mechanical - this is the nature of their design and cannot be avoided without upgrading to a Solid State Hard Drive (SSD). Solid state hard drives are reasonably new and more expensive than their mechanical counterparts but wow - they work really really fast. I MEAN REALLY REALLY REALLY FAST. For the single most impressive upgrade you can do for your computer - get a SSD Hard Drive. You will love the difference and never look back.

Now I have painted a picture of why computers slow down - how do you fix a slow computer?

Easy - just like your car goes in for a 10,000Km service - your computer also needs regular tuning up as well. For power users and businesses - minimum every 6 months and for the rest of us - every 12 months. This is what the big department stores will not and do not want to tell you. It is in their best interest for you to get annoyed with your computer to the point of frustration within 18 months - that you go out and buy another one.

 

A tuneup finds and fixes problems, spots bigger problems (before they occur and cost you more time and money), removes virus and spyware infections, scans and repairs your hard disk, installs necessary security updates and is also a perfect time for you to engage a PC Pitstop Trained Technician to ask any questions that have been niggeling at you or to fix other issues that you have been putting off.

Your computer is an investment - and for most of us - a very important tool we use every day. It pays to be proactive with your investments - instead of waiting for the day when everything grinds to a halt and you have lost some or all of your important data. Unfortunately we still see this every day.

SO - drop in and book in for your routine computer tuneup at PC Pitstop - 10 Bellbowrie Street Port Macquarie - 02 65 841551.

PC Pitstop Port Macquarie Business Awards

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ben waters samantha clark pc pitstop port macquarie business awards 3ben waters samantha clark pc pitstop port macquarie business awards 2

PC Pitstop is so very proud to be inducted into the Port Macquarie Chamber of Commerce Hall of Fame.

This is a rare feat shared only by a handful of other local standout businesses who recognise the importance of putting their teams and customers first at every possible opportunity.

We love Port Macquarie! We love building businesses in Port Macquarie - We love supporting local other local businesses and love supporting local jobs.

It makes winning prestigious awards like this even more enjoyable.

Over the years, PC Pitstop has won a variety of Awards across both the Business Choice and Judged categories.

PC Pitstop were announced the winners of the following awards:

* Environmentally Sustainable Award in 2010 (Judged)
* Embracing technology in 2011 (Judged)
* Employer of Choice 2013 (Judged)
* Young Entrepreneur 2013 - Samantha Clark (Judged)
* Employer of Choice 2014 (Judged)
* Professional & Business Services 5 employees or less in 2014(Popular Business Choice)

Through service we grow. We look forward to many more years of community involvement and service!

 

 

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Every day we see customers who are shocked that their computer has a virus. They thought they had security software and they thought it was doing it's job.

But here's the thing....You get what you pay for...and YOU play a massive part in your computer's secuirty. You have to check before you click anything, you have to choose the right security, AND you have to know when it's time to renew your services. 

We recommend Norton Internet Security 2014 and it's avialable instore at PC Pitstop Port Macquarie for $85 installed.

If your computer is in for service and we notice your Norton is out of date we will update it at the same time for a reduced fee of $65.

Keep your PC and your Stuff safe with industry-leading protection.
Emailing, sharing files, visiting social networks, shopping online, or just browsing websites. Whatever you like to do on your PC, we help keep it—and the Stuff on it—safe from viruses, online threats, and problems that could slow down your computer.

Gets rid of viruses and spyware, so you can read emails and download and share files without getting or passing on threats, plus it helps prevent online identity theft and blocks websites that could steal your credit card numbers or other information. So you can surf, shop, and bank online worry-free.

BX NIS Y14 r r EN 342
Verdict

Norton's internet security suite offers excellent malware detection and consistently performs on pace with the best available security software.

Avoid the horror story happening to you. Don't get caught without. It could cost you more than you know.
 
 

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Our Services

RETAIL

Business-to-Consumer

o        Repairs & Maintenance

o        Tuneup/Cleanup

o        At your Premises Repairs and Support

o        Virus Removal

o        Data Transfer or Recovery

o        New Computer Setup & Transfer

o        Hardware Upgrades

o        Custom Built Desktop Sales

o        Dedicated Gaming Systems

o        Ex-Lease Laptops & Desktops

o        Wide Range of Parts & Peripherals

o        iPhone/iPad/iPod/Samsung Repairs

o        Smart Device Repairs

IT MANAGEMENT

Business-to-Business

o        Ad Hoc Support

o        Systems Management

o        Remote Assistance

o        Field Support

o        Pro Active Maintenance

o        IT Hardware Deployment

o        Network and Cloud Backup Solutions

o        Uninterruptible Power Supply Systems


Your Winning Team

We work hard to hone our skills for you – THE CUSTOMER – and we’ve been rewarded for it!

Click here
for ways to keep providing feedbackof the services you receive at PC Pitstop.
We hear you – and it keeps us WINNING FOR YOU!

  • Employer of Choice
  • Young Entrepreneur 18-35yrs
  • Excellence in Small Business
  • Best Employer for Training & Support
  • Embracing Technology
  • Environmentally Sustainable

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PC Pitstop Advantage Service

Great Service, Even Better Value

PC Pitstop’s Mission Statement
PC Pitstop aim to be the most trusted, reliable, innovative and sustainable computer sales, service and repair company across Australia and online through honest advice, fast turnaround, friendly support and responsible actions. Immersing ourselves into the heart of the community, and embracing technology to improve the community and empower the people will guide us to achieve this and much more. We strive toward this mission every day.

With PC Pitstop Service Advantage you’re always in safe hands knowing your computer will be serviced by PC Pitstop Trained Technicians who know your computer inside out and use the most advanced diagnostic equipment and quality parts.

1onsite

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We wrote a user manual and service planner just for you....so come and get it!

It's packed full of how to hints and tips and details the best way for you to look after your desktop or laptop computer - at home or in your business. Everyone is loving them and we don't want you to miss out!

Besides, the beginning of the year is a perfect time to tune your computer in readiness for a smooth sailing year ahead!

See you instore soon.

manual-planner

...from the manual

A Word from Ben and Sam

We wrote this Computer Manual & Service Planner for you.
In fact, we started PC Pitstop for people just like you. People who are amazingly skilled at what they do and confident in many areas of their lives. People who aren’t afraid to ask for help to remain amazing and confident. People who want to grow, embrace technology and get more out of life.

The PC Pitstop Computer Manual & Service Planner is a comprehensive go-to-guide for all things computer-user based that will see you through the life of your computer and beyond. If you find this useful or need more information be sure to sign up to our e-newsletter or blog on the PC Pitstop website. And of course, give us a call or pop in, we love to keep in touch with all our amazing customers.

We hope the PC Pitstop Computer Manual & Service Planner challenges you, increases your productivity, improves your confidence and inspires you to learn even more!

Believe in Better
                                                                                                                                  
BEN WATERS & SAMANTHA CLARK

                                                                                                                                                      PC PITSTOP FOUNDERS

 

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Posted by on in In the Community

Do you love PC Pitstop?

NSW Fair Trading’s popular I love my local business competition is back for 2014. 

In its work to promote a fair marketplace, Fair Trading recognises that the vast majority of local businesses do the right thing and play a critical role in the local community. That is why NSW consumers are being encouraged to nominate their favourite local business by telling Fair Trading, in 60 words or less, what they love about them and why. There are six prizes of $250 to be won!

Consumers can nominate a local business which goes out of their way to do the right thing by their customers. It might be because of their excellent customer service, or the fact they proudly sponsor charitable and community causes; it might simply be that they are really good on the tools or have the funkiest retail shop in town!

All shortlisted entries will be promoted on Fair Tradings Facebook page, which has close to 40,000 followers. Shortlisted and winning entries may attract local media interest.

We have also created some resources for businesses to use to help them promote the competition to their customers, including a downloadable poster, web images and more. Go to the I love my local business page on the Fair Trading website to find out more. 

The competition runs from Monday 13 October – Sunday 9 November 2014.

For more information and to enter go to Fair Trading’s Facebook page at www.facebook.com/FairTradingNSW

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fblikes

Getting people to like you is a concept that was around long before the internet – anyone that spent more than a couple of hours in the playground at school can tell you that. In many ways, asking someone to click the Like button on Facebook isn’t so different from those shy moments by the bubblers at school when you’re hoping these new-found people you are talking to are going to like you.

For starters, you have to put yourself out there for strangers to even know you exist. You also have to have something to offer or something interesting to add to an existing conversation in order to get anywhere. A packet of Burger Rings might have cut it at recess, but you’re going to have to try a little harder on Facebook.

Read on >>> http://nett.com.au/technology/getting-more-facebook-likes/

PS. Like us on FB ;)

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Posted by on in Tech News

cloudrain

With all the security concerns about the cloud and Dropbox, is it worth ditching Dropbox and setting up your own personal cloud?


Read more: http://www.bit.com.au/Guide/365066,is-it-time-to-setup-my-own-personal-cloud-instead-of-using-dropbox.aspx#ixzz39ZAqP8Xx
 
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Why We Think Norton Internet Security is the Best Virus Protection for Everyday Users

We use and recommend the latest version of Norton Internet Security on a regular basis and it's the only virus protection software we sell instore.

Why?

If you're looking for a traditional security suite, with essential features like antivirus, firewall, antispam, parental control, and phishing protection, it's a great choice, and it's one of PC Mags Editors' Choice suites.

But wait, why should you pay for a security suite when modern Windows versions already include an antivirus and a firewall? Here's the deal. Yes, the built-in firewall does a good job hiding your computer from outside attack, but it doesn't exercise control over which programs can access your network the way third-party firewall components do.

If you're using internet banking on your computer...you need Norton Internet Security.

And, because this...

 

LOL.

Point made.

Get your Norton Internet Security software from PC Pitstop today and we'll even install it for you.

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Funny Computer Memes & What They're Trying to Tell You

First up. What is a meme?

meme
miːm/
noun
 
  1. 1.
    an element of a culture or system of behaviour passed from one individual to another by imitation or other non-genetic means.
  2. 2.
    an image, video, piece of text, etc., typically humorous in nature, that is copied and spread rapidly by Internet users, often with slight variations.
     

Thanks Wikipedia.

Now. Here's a few memes created to teach you a lesson. 

PS. It's ok to have a giggle!

1.

7-our-computer-is-slow-funny-meme

LESSON: Less is more. The more unnecessary toolbars you add the slower stuff will happen.

How do they all get there? Not without a little help from you. If you have the Ask toolbar for instance, it might have been installed when you did a Java update and failed to uncheck the optional little box that asked you if you wanted to install that particular toolbar.

If you’ve installed one of the free antivirus programs, like AVG, it will install its own toolbar into your browser. Have you joined an on-line photo sharing site? You probably got another toolbar then as well. You get the idea?

None of those toolbars are absolutely essential and your browser will generally be much happier without them. How many different 'search' buttons do you really need?

2.

IE9-Faster-Downloading-of-Chrome-Or-Firefox-Nerd-Computer-Interwebs-Funny-Motivational-Meme

LESSON: Pretty self-explanitory.

Internet Explorer sucks.

Use Firefox or Chrome as your default internet browser.

Just remove IE9 altogether.

3. 

song-chart-memes-repair-shop

LESSON: Avoid doing the RED.

Really.

Unless 'buddy' agrees to pay the bill and replace all those memories.

Remember 'the poor man pays twice'....know when it's time to call PC Pitstop.

4. 

Mom-Vs.-Normal-Computer-Savy-People

LESSON: Too many unecessary words. Get to the point for a better search result.

Read this >>> ARTICLE <<< to search Google like an expert. It's good.

 

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Computer Induced Medical Problems & How to Avoid Them

It's now common knowledge that posture and ergonmics are a very important part of avoiding RSI and other computer-use related injuries but after a chance search I found out there is a lot more we need to be wary of.

Here's an exert straight from Wikipedia on a few other nasties:

Computer vision syndrome

In many cases, frequent computer users suffer from computer vision syndrome, which is a degenerative eye problem which can result in severely reduced eyesight (Myopia), blurred vision, overall eye tiredness and even Glaucoma. Computer Eye Syndrome is an umbrella term for many problems but the causes of these problems can be easily identified. When using a computer due to the size and setup of the monitor and components it is necessary for the user to be within at least two feet of the monitor when performing any type of computational work. This presents many problems especially in older monitors due to an elevated amount of monitor glare, poor display quality and insufficient picture display refresh rates. Although these problems are more evident in older computers the newer models are not free from these problems either. Studies have been conducted [6] into the correlation between computers and eye problems and it was found that the Ionizing radiation given off by monitors has severe detrimental effects on the eye and eyesight on a whole. They also state “Treatment requires a multidirectional approach combining ocular therapy with adjustment of the workstation”[6] which shows these problems are quite easily solved with minimal investment from computer manufacturers through producing higher quality monitors with better resolution and refresh rates. The most common form of Computer Vision Syndrome is a condition termed Dry Eye, which results in itchy, sore and even the illusion that something is stuck in your eye. This condition is often caused by extensively long period looking at a computer screen

Video screens have a design process for user interface. Video screens can cause eyestrain from prolonged viewing. Cathode ray tubes are what are used to display the information on your computer. These send off radiation. This is a concern that has been taken into account when designing better computer screens for user interface.[4][5]

Musculoskeletal problems

Another medical issue caused by the use of computers is back and posture problems. These problems relate to musculoskeletal disorders caused by the need for the user to be crouched and hunched towards the monitors and computer components due to the design and positioning of these particular computer peripherals. This hunching forward of the user causes posture and back problems but is also the cause of severe and acute pain in the upper back, particularly pain in the neck and or shoulders. A study [7] was conducted where 2146 technical assistants installed a computer program to monitor the musculoskeletal pain they suffered and answered questionnaires on the location and severity of the pain. The study showed interesting results, as it detailed how in the majority of cases any pain suffered was aggravated and exacerbated by the use of computer peripherals like the mouse and keyboard but overall the pain did not originate from using computers. "Moreover, there seems to be no relationship between computer use and prolonged and chronic neck and shoulder pain"[7] This is a positive study for computer manufacturers but although the pain may not originate from computer peripherals there is no doubt that the pain is exacerbated by their use and this revelation alone should lead computer manufacturers to pioneer new technologies that reduce the risk of posture or musculoskeletal problems aggravated by the use of poorly designed and linearly designed computer peripherals.

In another study,[8] It was found that women are at a greater risk than men to suffer from musculoskeletal problems then men. Two explanations given were that "women appear to consistently report more neck and upper extremity symptoms than men.", and that women may assume more taxing positions while working than men do due to differences in anthropometrics.

(Read the whole article HERE)

And from the Better Health Channel website comes more:

Posture-related injuries from computer use

Back and neck pain, headaches, and shoulder and arm pain are common computer-related injuries. Such muscle and joint problems can be caused or made worse by poor workstation (desk) design, bad posture and sitting for long periods of time.

Although sitting requires less muscular effort than standing, it still causes physical fatigue (tiredness) and you need to hold parts of your body steady for long periods of time. This reduces circulation of blood to your muscles, bones, tendons and ligaments, sometimes leading to stiffness and pain. If a workstation is not set up properly, these steady positions can put even greater stress on your muscles and joints.

Preventing computer-related muscle and joint injuries

Tips to avoid muscle and joint problems include:

  • Sit at an adjustable desk specially designed for use with computers.
  • Have the computer monitor (screen) either at eye level or slightly lower.
  • Have your keyboard at a height that lets your elbows rest comfortably at your sides. Your forearms should be roughly parallel with the floor and level with the keyboard.
  • Adjust your chair so that your feet rest flat on the floor, or use a footstool.
  • Use an ergonomic chair, specially designed to help your spine hold its natural curve while sitting.
  • Use an ergonomic keyboard so that your hands and wrists are in a more natural position.
  • Take frequent short breaks and go for a walk, or do stretching exercises at your desk. Stand often.

Computer-related overuse injuries of the hand or arm

Muscles and tendons can become painful with repetitive movements and awkward postures. This is known as ‘overuse injury’ and typically occurs in the elbow, wrist or hand of computer users. Symptoms of these overuse injuries include pain, swelling, stiffness of the joints, weakness and numbness.

download 1

Preventing computer-related overuse injuries

Tips to avoid overuse injuries of the hand or arm include:

  • Have your mouse at the same height as your correctly positioned keyboard.
  • Position the mouse as close as possible to the side of the keyboard.
  • Use your whole arm, not just your wrist, when using the mouse.
  • Type lightly and gently.
  • Mix your tasks to avoid long, uninterrupted stretches of using the computer.
  • Remove your hands from the keyboard when not actively typing, to let your arms relax.

Eyestrain from computer use

Focusing your eyes at the same distance point for long periods of time causes fatigue. The human eye structurally prefers to look at objects more than six metres away, so any work performed close up puts extra demands on your eye muscles.

The illuminated computer screen can also cause eye fatigue. Although there is no evidence that eye fatigue damages your eyesight, computer users may get symptoms such as blurred vision, temporary inability to focus on faraway objects and headaches.

download

Preventing eyestrain from computer use
Tips to avoid eyestrain include:

  • Make sure your main source of light (such as a window) is not shining into your face or directly onto the computer screen.
  • Tilt the screen slightly to avoid reflections or glare.
  • Make sure the screen is not too close to your face.
  • Put the screen either at eye level or slightly lower.
  • Reduce the contrast and brightness of your screen by adjusting the controls.
  • Frequently look away from the screen and focus on faraway objects.
  • Have regular eye examinations to check that any blurring, headaches and other associated problems are not caused by any underlying disorders.

Injuries from laptop computers

The growing use of laptop computers has caused more pains, strains and injuries among computer users.

Laptop computers were designed to be used for short periods of time when a person couldn’t access a desktop computer. But these days many people use a laptop all the time.

The problem is that the monitor and keyboard of a laptop are very close together. To position the monitor at the right height for your back and neck causes you to lift your arms and shoulders too high. But to position the keyboard at the best height for your arms and shoulders, you must hunch your shoulders and neck to see the monitor.

Carrying your laptop around can also strain your muscles and joints.

Preventing injury from laptop computers
Tips to reduce laptop dangers include:

  • Use a correctly set-up desktop computer instead of a laptop as often as you can.
  • Use peripheral equipment, such as a docking station, separate keyboard, mouse and laptop stand.
  • Take frequent breaks.
  • Carry your laptop in a backpack or in wheel-along luggage.

Children and computer-related injuries

Researchers believe that electronic games may be among the causes of childhood obesity (being very overweight). And like adults, children might also get overuse injuries of the hand, and muscle and joint problems such as back and neck pain or headaches.

Some research has shown that playing violent computer games and a large amount of game time may cause aggressive behaviour in some children and may negatively affect a child’s school work. Although computer and video games are fun and offer benefits such as improved spatial awareness, parents should keep in mind that moderation is important in avoiding health problems.

Health risks from computer games
Playing computer games for too long or without correct furniture and posture can lead to health problems such as:

  • Overuse injuries of the hand
  • Obesity
  • Muscle and joint problems
  • Eyestrain
  • Behavioural problems including aggressive behaviour
  • Photosensitive epileptic seizures (caused by flashing or rapidly changing lights – this is rare).

Parents can reduce the risk of children developing computer-related health problems. You can encourage your child to:
Sit at least one metre away from the screen
Take frequent breaks
Pursue other activities. Encourage your child to enjoy different hobbies and interests, particularly sports and physical activities.

You can also:

  • Set sensible time limits on your child’s game playing. Some guidelines recommend no more than two hours of screen time each day
  • Set up the computer, desk, chair and keyboard to suit your child’s height. For example, adjust the chair so that your child’s feet rest flat on the floor
  • Buy an ergonomic chair
  • Buy a smaller mouse, which suits the size of your child’s hand
  • Teach your child to use the keyboard and mouse properly and safely, such as pushing the buttons and other controls gently. Using unnecessary force increases the risk of overuse injury.

Benefits of computer games

  • Playing video and computer games is a lot of fun, and can offer children other important benefits too. Depending on the game, playing can improve:
  • Spatial awareness
  • Iconic skills (reading images or diagrams)
  • Visual attention skills (such as keeping track of various objects at the same time)
  • Attention span in children who have attention problems.

Where to get help

  • Your doctor
  • Physiotherapist
  • Health and safety officer
  • Australian Physiotherapy Association Tel. (03) 9092 0888 or 1300 306 622

3

Things to remember

  • Working at a computer can cause back, neck and shoulder pains, headache, eyestrain and overuse injuries of the arms and hands.
  • You can help avoid computer-related injuries with proper furniture, better posture and good working habits.
  • Parents should put sensible time limits on their children’s computer use and video-game playing.
  • Your child should take regular breaks from using a computer and should do some physical activities each day.

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Keyboard Shortcuts for the Modern User

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Want more?

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Avoiding Moisture & Corrosion

It is true that salt air will corrode hardware and electronics especially near the ocean/coast.

Whether you prefer a laptop or a desktop your PC is affected by its environment. While overly dry conditions can cause static electricity in your computer's components, excessively humid conditions can cause faster corrosion and internal damage. If your environment is especially humid you should take precautions to protect your computer from malfunction due to moisture. Take note of the general level of humidity and follow these simple steps to stop damage.

  1. Install a dehumidifier in your home or office. Dehumidifiers remove some of the moisture in the air so it's safer to use your desktop, laptop or tablet PC. When using a dehumidifier remember to empty out the reservoir regularly to ensure that the machine works efficiently. Small hippos may work for some, others may need to invest in domestic or commercial stand-alone models.
  2. Situate your computer in an area of the home or office with a controlled temperature. Avoid using your computer in humid areas such as a hot tub room, sauna or the bathroom. Condensation from the humidity can affect the internal components of your computer causing corrosion or sudden malfunction.
  3. Keep your computer stationary whenever possible. One way humidity builds up in your computer is when you experience sudden temperature changes. For instance, going from the cold winter air to a warm office could cause condensation. Transport your computer as little as possible and always use an insulated case to protect it from extreme temperatures if you must travel with it.
  4. Wipe your computer down quickly if you notice moisture on the outside of the case. Use a clean towel to remove outer moisture before it has time to seep into the computer through the keyboard or vents. For this very reason, avoid positioning your computer near windows or external doors.
    *Iron rust is red/brown, aluminium rust is white, copper corrosion is blue/green.*

     
    1214101740 apmgk-L corrossion

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PC Pitstop iphone and smartphone repairs

PC Pitstop iPhone Repairs    Smart Device Repairs

Dropped or damaged your

smart device - iPhone, iPad
or Samsung Device? 
Most repairs same day!

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PC Pitstop Computer Repairs

PC Pitstop Workshop Repairs   Workshop Repairs


We locate the issues & 

determine the best way
to fix them. Most repairs
completed within 24 hours

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PC Pitstop Computer Tune-ups 

PC Pitstop Computer Tune Ups   Computer Tuneups


Over time you will notice your 

computer slowing down. Time
to book your computer for its
yearly service and tuneup.

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 PC Pitstop Business Support

PC Pitstop Business Support   Business Support


PC Pitstop provide reliable

small business solutions so
you can focus on delivering
exceptional customer service!

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 PC Pitstop Virus and Spyware Removal

PC Pitstop Virus & Spyware Removal  Virus & Spyware removal


Most computers are home
to hundreds of viruses and 
information stealing bugs.
Stay protected & up to date.

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 PC Pitstop Home and Business Onsite Support

PC Pitstop onsite Home and Business Support    Onsite Support


PC Pitstop can provide you
with onsite assistance in your
home or office at time that suits
you. Most areas only $99/hour

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Posted by on in Tech News

http://blogs.computerworld.com/privacy/23792/microsofts-scroogled-campaign-bites-dust-or-does-it

http://www.gizmodo.com.au/2014/04/apple-mac-pro-australian-review/

http://www.gizmodo.com.au/2014/04/irs-misses-xp-deadline-pays-microsoft-millions-for-custom-support/

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PC Pitstop Computer Manual & Service Planner :: Making IT Easy for YOU

manual-planner

We are so excited to finally have our PC Pitstop Computer Manual & Service Planner in store for everyone who receives any service from PC Pitstop! So many of you have been wanting something like this and it will definately make life easier for a lot of businesses and families! We've been working on this handy guide for 12mths and it's jammed packed with over 30years experience in computer repairs, computer builds and everything in between.

It features an entire section dedicated to Customer Care Guides - 22 simple 'How-To' guides for navigating your computer, your devices and the internet. The Preventative Maintainence Schedule at the back of the booklet details exactly what service is recommended for your computer at various points in it's life and can even be stamp certified that you were looked after by a PC Pitstop Trained Technician.

We love providing extra value and this Manual is the perfect tech-education and tracking tool for all our customers!

Pick yours up after your next service today.

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PC Pitstop Speciality Lessons

Stop banging your head on the desk trying to figure that pesky computer problem and ask for a Speciality Lesson from your PC Pitstop Trained Technician.

These 1hr in-store, one-on-one lessons can cover many topics that may be troubling you, such as:

  1. Basic Computer Use – start-up, shut-down, navigation, etc.
  2. Internet Use – effective searching, basic facebook, etc.
  3. Photo Filing – uploading from cards or devices, sorting and basic editing
  4. Windows 8 Use – introduction to the metro interface
  5. iPad Use – how to use your device, apps, etc.


Make the best use of your time and come with a prepared list of questions. Your Technician will answer as many of them as possible and show you how...and show you again! BOOK A LESSON TODAY.

 


 

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Apple Replaces Ageing iPad 2 With 16GB iPad 4

Apple Replaces Ageing iPad 2 With 16GB iPad 4

Apple has re-introduced the fourth-generation iPad, replacing the ageing iPad 2 with a single 16GB version of the newer tablet.

There aren’t any changes to the re-introduced device: it simply replaces the old tablet which still featured the old 30-pin connector, sitting as a budget option in comparison to the iPad Air . As a refresher, the fourth-gen iPad packed Apple’s custom dual-core A6X processor, a 5 MP iSight camera, and 1.2 MP FaceTime camera.

The iPad 4 will cost $529 for the Wi-Fi model, while the cellular version will set you back $679. Both are available onApple’s website and in retail stores now. [Apple]

 

CAN PC PITSTOP REPAIR IPAD 4's. SURE CAN! CALL OR POP IN TO TALK TO TRISTAN.

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The Importance of Backing Up

Backing up is crucial. Backing up at the basic level involves the act of copying all your important files to a separate external device that can easily be taken off site with you each day for security measures in business or easily accessible during an evacuation for home users, keeping precious data and memories safe and saving you time, money and tears.

There are a several different backup types and just as many different ways to backup. We will run you through some of the most common. If you are unsure of which backup type you need, speak to one of PC Pitstop’s Trained Technicians for the best solution in your environment.

Basic Data Backup: The basic data backup is the process of backing up the data the program made, not the program or the programs settings. An example here would be backing up a Word or Excel Document but not Microsoft Word or Microsoft Excel itself.

USB-backup BackUp-computer-support-port-macquarie backuphdd

How to do a basic data backup:

  1. Insert/plug-in your External Hard Drive (or Flash Memory Drive)
  2. Go to the folder or location of the files you want to backup
  3. To select all the files in that location, use your keyboard to press [CTRL] + [A] (Press Ctrl key then while still holding Ctrl key, press the A Key)
  4. You will now notice all the files in the folder are highlighted, this is telling the computer that you have selected these files and you want to do something with them
  5. Now use your ‘right’ mouse button and click on one of the highlighted files
  6. You will now see a little menu appear, run the mouse over the ‘Send To’ item then click on ‘Backup Disk’ or (E:) disk or similar (Depending on the number of external devices you have running, your hard drive will be assigned a letter to identify it)
  7. Your files will now copy/backup to the external device.

It’s a good idea to always have a copy of your files on at least one another device. Don’t make the mistake of copying your files to an external device then deleting them off your computer.

Remember: Backups can also fail. If you are worried about your computer clogging up with too many files, consider a Hard Drive upgrade – You will keep everything the way it is setup, but with a bigger storage capacity for future storage.

System State backup: The System State backup allows you to make a complete backup of your whole computer – operating system, programs, settings, data, email: the lot. This is great way to recover your system if the Hard Drive fails or you get a particularly nasty virus. The system state backup is only available on Windows 7 and above. For anything else, you will need a separate program like Acronis True Image to complete the task. A great feature of Acronis True Image is the ability to do a backup to dissimilar hardware, very handy when you have a motherboard failure where normally it would require reinstall every program, all your data and settings, even if you have done a system state backup.

Remember: Your data security is only as good as your last backup and backups can and do fail. There is a saying in the IT trade: You haven’t backed up until you have done the backup three times, and one of the backups is stored offsite.

SMEs
NORTON BACKUP EXEC SOFTWARE
BUY ONLINE: www.pcpitstop.net.au

  •         Enterprise backup software
  •         Backup individual workstations
  •         Server backup

Small Office & Home
ACRONIS TRUE IMAGE BACKUP SOFTWARE
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  •         Easy to use interface
  •         Scheduled automatic backups
  •         Peace of mind security

 

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Windows-XP-End

Avoid Virsues from End of XP Support :: Upgrade Now!

"On April 8 2014, almost thirteen years after it was first released, Windows  XP will finally breathe its last breath and die — officially, anyway. From that date, Microsoft will no longer support the inveterate Operating System, meaning instability bugs and security vulnerabilities will go forever unpatched.

With Windows XP’s desktop market share still around 30%, and many enterprises still months or years away from upgrading to Windows 7/8, these unsupported and insecure machines represent a serious risk to the health and security of the internet and other high-tech infrastructure. If just a single vulnerability is found after April 8, it will never be fixed. There’s no telling what damage cybercriminals might sow with such an exploit.

It’s important to note that the Windows XP EOL/EOS (end of life/end of support) has been a long time coming. We’ve known since June 2008 that Microsoft would withdraw paid assisted support, security updates, and non-security hotfixes for Windows XP on April 2014. There will also be no further updates to online technical documentation. While this is obviously an issue from a security perspective, the larger issue is compliance — if you manage personal data (which is basically every big company), there are industry and federal security regulations (PCI, Sarbanes-Oxley, HIPAA, etc.) that you need to comply with. Using a non-supported operating system, and thus dangerously exposing your client database to hackers, is a compliance no-no."
Exert from ExtremeTech Blog.

If you answer yes to any of the following questions, give us a call on 65 841 551, and as each situation has different variables we'll assess each accordingly and get your SORTED!:

Arrow-Right-iconDo you run any specialised software or hardware that only runs on XP?

Arrow-Right-iconDo you run software that needs a 32Bit operating system?

Arrow-Right-iconDo you run a business and share files or printers between any Windows XP based computers?

Arrow-Right-iconDo you run a business with new versions of Windows and Windows XP?

Arrow-Right-iconAre you confused about what operating system is best for you?

POINTS TO NOTE:

- Unfortunately, going from Windows XP to Windows 7 and above is not just a simple upgrade. There are just too many differences between the versions of Windows.

- A full migration of all your information needs to take place and you may need to purchase newer versions of software to compliment your computer (i.e Microsoft Office). All you programs and settings will be lost in the migration and will have to be setup manually again. It is a big job, but something the team here at PC Pitstop do every day. Our team are well equipped and will plan and work through with you to make the migration as smooth as possible.

- Your printer or a piece of hardware may also be too old to run the newer version of Windows and an additional investment may need to be made there too. We must assess each situation on a case-by-case basis.

- Additionally, our team can even come to your premises and spend the time to set everything up just the way you like it. We also go as far as offering one on one lessons to help you feel comfortable with your new system. ($85/hour instore, $99/hour at your premises)

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